24/7 Customer Support (Chat-based)
What you get: Assistance for any queries, concerns, or issues related to your booking or ride, available around the clock.
How it works: If the chatbot can't resolve your issue, it can seamlessly transfer your query to a live customer support agent within the WhatsApp chat during operational hours, or provide options for email/call outside those hours.
Benefit: Get timely help and resolution for a smooth experience.
